Wagner's Woodshed, LLC - Terms and Conditions

  1. Introduction

Welcome to Wagner's Woodshed, LLC ("we," "us," "our"). By accessing or purchasing from our website [www.wagnerswoodshed.com] (the "Site"), or by purchasing in person, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully before making a purchase. If you do not agree with any part of these Terms, please refrain from using our services.

  1. Products and Services

Wagner's Woodshed, LLC specializes in handcrafted wooden products, available for purchase both online and in person. All products are made from high-quality materials and are individually crafted, meaning there may be slight variations in color, size, and finish.

2.1 Product Descriptions

We strive to ensure that our product descriptions are accurate and complete. However, we do not warrant that product descriptions or other content on the Site are error-free. If a product you purchase does not match its description, your sole remedy is to return it in unused condition.

2.2 Custom Orders

Custom orders are welcome. A non-refundable deposit may be required before work begins on custom items. Custom orders need to be emailed prior to purchasing and we will create a special order for your items. The final design, materials, and price will be confirmed with the customer before production starts. Once production has begun, no changes can be made to the order.

2.3 Refinished/Repurposed Items

At Wagner's Woodshed, LLC, we take pride in our expert refinishing services, designed to restore the beauty and integrity of yours or any wooden furniture. By choosing our refinishing services, you agree that the process may involve stripping, sanding, staining, and applying protective finishes to your piece. We strive to preserve the original character of your furniture, but due to the nature of wood and previous finishes, slight variations in color or texture may occur. You will be responsible for the cost of shipping your furniture to us as well as responsible for the cost of shipping back to you. We will provide an estimated completion date; however, delays may occur due to unforeseen circumstances. All refinishing work is final upon completion, and any modifications requested afterward will be considered a new service and charged accordingly.

2.4 Furniture Repairs

Wagner's Woodshed, LLC offers minor repair services to address issues such as loose joints, scratches, dents, and other small imperfections in your wooden furniture. By opting for our repair services, you agree to our assessment and proposed solutions to restore functionality and appearance to the best of our ability. While we take care to match existing materials and finishes, perfect alignment or color match cannot be guaranteed due to the age and condition of the wood. Payment is due upon completion of the repair. We will obtain your approval before proceeding with any significant repairs that may impact the piece's structural integrity or appearance.

  1. Pricing and Payments

3.1 Pricing

All prices are listed in U.S. dollars. We reserve the right to change prices at any time without notice. Prices may vary between online and in-person sales.

3.2 Payment Methods

We accept major credit cards powered by Stripe, PayPal, and other secure payment methods as listed on our Site. Payment in full is required at the time of purchase, unless otherwise agreed upon for custom orders. When purchasing in person, we accept cash or check. If we receive an invalid check, there will be a $25 fee. 

  1. Shipping and Delivery

4.1 Shipping

We offer shipping to most locations within the United States. Shipping charges will be calculated at checkout and added to your total order cost. Shipping is also based on weight and the size of the shipping box. We use UPS to ship most of our items. Shipping times may vary based on your location and product availability. Once it leaves our shop, we are not responsible for delivery times.

4.2 Delivery

For local customers, we may offer delivery services to the Huntingdon County area. I go as far as State College, PA, Altoona, PA and Fort Loudon ,PA. I also allow for in-person pickup at my workshop. Beyond those areas listed, delivery fee starting at $20 an hour and will be discussed and agreed upon at the time of purchase.

4.3 Damage During Shipping

We take great care in packaging our products to ensure they arrive safely. If an item arrives damaged, please contact us within 48 hours of delivery with photographic evidence of the damage. We will work with you to resolve the issue. If the product is picked up by you and it is damaged caused by you or your means of transportation, you will be responsible for additional repairs. 

  1. Returns and Exchanges

5.1 Return Policy

We generally don’t do returns, however, we want you to be completely satisfied with your purchase. If you are not, you may return the item within 14 days of receipt for a refund, exchange, or store credit, provided the item is in its original condition. Custom orders and clearance items are not eligible for returns.

5.2 Return Process

To initiate a return, please contact us at [info@wagnerswoodshed.com] with your order number and reason for return. You are responsible for return shipping costs unless the item was received damaged or incorrect.

5.3 Refunds

Refunds will be processed within 7-10 business days after we receive the returned item. Refunds will be issued to the original payment method.

  1. Warranty and Liability

6.1 Warranty

Wagner's Woodshed, LLC guarantees the quality of our craftsmanship. If you encounter any issues related to craftsmanship within 30 days of purchase, please contact us for repair or replacement.

6.2 Limitation of Liability

Our liability for any claim related to a product purchased from us is limited to the purchase price of the product. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products. It is assumed that you know what the products are about, what the products are made with, and assume you know how to use the products accordingly. When picking up a product at the shop, you are responsible for making sure that it meets the requirements and standards before loading and leaving. Once the product leaves my possession, I am not responsible for any damages or any accidents related to the product while in transit in your possession. Once the product leaves this shop, we are not responsible for damages, fires, and/or accidents. 

6.3 Unclaimed Items
For any items purchased through the website, Facebook, in person, or any other form of contact and an item is unclaimed or not picked up, we reserve the right to post and sell it through all forms. If an item is unclaimed or not picked up, we will send one message per day for 3 to 5 days. If I get no response or if you do not continue to show up or make arrangements for delivery, our "agreement" will be null and void and I will sell your item. We understand that there are some unforeseen circumstances, however, it is your responsibility to get in touch with me to let me know what is going on. Once again, if I receive no response or no shows after 3 to 5 days, I will send you a message cancelling your order and you will have to reorder again. 

 

  1. Privacy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which can be found on our Site, explains how we collect, use, and protect your information.

  1. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Pennsylvania, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our services shall be resolved in the state or federal courts located in Pennsylvania.

  1. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our Site or services after any changes to these Terms constitutes your acceptance of the new Terms.

  1. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Wagner's Woodshed, LLC
P.O. Box 51
Mapleton, PA 17052
wagnerswoodshed@gmail.com

By making a purchase, you acknowledge that you have read, understood, and agree to these Terms and Conditions.